Top 8 Office Documents You Should be Shredding

Even in the digital age, paperwork in a modern office is substantial. Working within the walls of the business, paper documents may look like just more work rather than anything of outside value. Many businesses however dismiss the risks of identity theft and fraud that can occur from dumpster divers meddling with discarded waste paper. It can also expose your innermost company secrets to competitors.

Identity theft costs Australia over $1.6 billion each year1, yet over 75% of Australians throw away paper documents unsecurely which could compromise their business, or indeed their own identity2. Personal employee and customer information is likely well guarded, however many other documents can also leave the business and it’s owners exposed. Incidents of fraud are mainly detected by the victim. In a business setting, this may go unnoticed for some time increasing the scale of potential fraud.

The top 8 document types to keep safe and dispose of securely in your business are:

  1. Leadership documents – such as budgets, strategy papers and legal contracts.
  2. Operations documents – includes training manuals, processes and timesheets.
  3. HR documents – sensitive payroll data, performance reviews and staff medical records.
  4. Procurement – details on purchase orders and pricing information.
  5. Research – new product information, recipes, formulas, drawings or plans.
  6. Personal information – tax file numbers, bank account or credit card numbers.
  7. Accounting reports – balance sheets, profit statements and tax returns.
  8. Sales & Marketing – customer lists, pricing and advertising budgets and plans.

Having a safe, secure and responsible system for the proper disposal of these documents will ensure your company, your employees and yourself are not exposed to malicious behaviour.

Metropolitan Document Shredding Service offers complete erasure of all sensitive information by a combination of comprehensive cross-cutting and final recycling. Our security is second to none, with all facilities security checked, and all staff handling documents cleared to a minimum of a national police record check.

Phone us today on 1300 677 074 to find out how we can take the hassle and guesswork out of your document destruction needs.


  1. Australian Federal Police: Identity Crime
  2. Newspoll Survey 2010

Recycling or shredding? Be green AND safe!

With our environment under increasing pressure, how we dispose of our waste is becoming ever more important. Recycling documents is one way we can reduce our ecological footprint, helping to preserve forests and minimising the amount of paper that ends up in general waste.

Most people use council recycling bins to dispose of documents and other paper. It’s an easy option, but one with serious downsides.

For example, we assume anything we drop into a yellow-lid bin will be recycled. Unfortunately it’s not necessarily so. Due to increasing problems of contamination with non-recyclables, as well as more stringent regulations in their home countries, overseas recycling operations are becoming reluctant to accept Australian waste. As a result, paper you place in a recycling bin could well end up in landfill, slowly releasing greenhouse gases as it decomposes.

The other major problem with relying on standard recycling for document disposal is privacy. There is no guarantee that your documents and any sensitive data they contain won’t end up in the wrong hands, exposing you and your customers to risks such as industrial espionage or identity theft.

Fortunately there is an easy way to dispose of paper documents that safeguards the environment, while keeping your sensitive data secure. With Metropolitan Shredding Service, your security is our top priority with all staff handling documents cleared to a minimum National Police Record Check. Our lockable security bins, tracked transport and approved sites ensure your private information stays private up until the moment it is destroyed.

You can also be confident you’re doing the right thing by the environment. All paper documents are comprehensively cross-shredded before being transferred to a recycling facility, where they are transformed into recycled paper products.

To find out more about secure and green document disposal or to book a service phone us today on 1300 677 074.

Paper documents in a digital age

You’d be forgiven for thinking printed documents are on the way out as we move towards the age of the ‘paperless office’. However, while transmitting and storing documents digitally is undeniably convenient, many of the most important (and most sensitive) documents we receive still tend to be in hard-copy form.

A recent survey in the US revealed that many people still prefer paper documents over digital. Around 70% of respondents found it easier to manage their finances with printed documents, while 65% preferred to receive both digital and hard-copy versions of important documents, like bank statements. Even people who opt for digital documents often print them out, either for greater readability or to file away.

With so much printed material still in use, security remains a major concern, especially as the kinds of documents still commonly received in paper form read like an identity thief’s shopping list: bank and credit card statements, driver’s licence renewals, insurance policies, council rates, details of shareholdings, expired passports and so on.

It’s not only printed documents that pose a potential security risk, even something as seemingly harmless as an old photo could help a criminal construct a fraudulent identity, especially when combined with other sensitive private details. So it’s essential that sensitive paper documents and other printed matter are not only safely stored, but securely and totally destroyed when no longer needed.

Metropolitan Document Shredding Service offers complete erasure of all sensitive information by a combination of comprehensive cross-cutting and final recycling. Our security is second to none, with all facilities security checked, and all staff handling documents cleared to a minimum of a national police record check.

Phone us today on 1300 677 074 to find out how we can take the hassle and guesswork out of your document destruction needs.

Privacy laws and your business

These days no business can afford to be careless with customers’ private data. Both consumers and lawmakers are focusing more and more on how organisations handle sensitive information, and failure to do so correctly can be devastating, both in terms of a business’s reputation as well as legal consequences.

Responsible handling of private information extends from the moment it is collected to the moment it is disposed of. When data is no longer needed, it must be completely destroyed to eliminate any possibility of it falling into the wrong hands.

If private data does go astray a business opens itself up to possible legal action. In Australia the handling of sensitive information is regulated by the Australian Privacy Act (APA). Fines for breaching the Act can go as high as $420,000.

While organisations with annual turnovers below $3 million are generally exempt from the APA, much stricter overseas laws can also impact on Australian businesses. The European Union’s General Data Protection Regulation (GDPR) covers any business collecting data from EU residents or even accepting payments in euros. Fines under the GDPR can exceed 20 million euros.

In this environment no business can afford to take shortcuts when it comes to destroying sensitive data. Use a professional, experienced document destruction service like Metropolitan Shredding Service to ensure total erasure of private information.

At every step of the process your security is our priority. Documents are taken from your premises to our facilities by secure transport. All staff involved in handling documents are cleared to a minimum of a National Police Records Check, and all of our disposal facilities have been approved to an accredited security level.

We service all capital cities across Australia, plus many areas of regional NSW. To book a bin delivery and document destruction service, call Metro Shred on 1300 677 074.

Bust clutter for an efficient and secure workplace

It’s amazing how quickly an office can become cluttered with loose, unfiled documents. They not only look untidy, but with identity theft and corporate espionage rife can be a real security problem.

Use these tips to declutter for a more efficient and more secure workspace.

  • Take a look at each document. Do you really need it? If not it should be discarded.
  • Digitising and storing on a cloud service (Google Drive etc) is a great way to save space while still having easy access to documents.
  • Create a logical filing system for storing and retrieving documents quickly. For tips on creating an easy-to-use filing system, check out this site:
  • Don’t let clutter creep back into your workspace. Tidy up at the end of each day, and schedule a regular cleanup, say once a month, to check draws and other storage areas for hidden clutter.
  • To ensure documents you discard are totally destroyed, eliminating the possibility of sensitive data falling into the wrong hands, use a professional and experienced document destruction service.

Metropolitan Shredding Service provides 240-litre lockable Security Bins (minimum order of two), delivered to and picked up from your premises by secure transport either on a one-off basis or as a scheduled service. All documents are taken to one of our secure facilities where they are comprehensively cross-shredded into tiny fragments, then transferred to a recycling facility for final, total destruction. At the end of the process you receive a Certificate of Destruction, your guarantee that all data has been completely destroyed.

Phone us today on 1300 677 074 to find out how easy and cost-effective secure document destruction can be.

Document shredding: which service is best for you?

Disposing of sensitive documents in a completely secure, easy, cost-effective and environmentally responsible manner should be a priority for every business. Using a document-shredding service makes all this easy.

Here’s a simple checklist to help you find the right service for your needs.

Priority one: security

With the rise of identity theft, corporate fraud, industrial espionage and other threats, having sensitive data fall into the wrong hands can be disastrous.

Through the entire process of handling and destroying your sensitive documents, security is our top priority, giving you complete peace of mind.

  • We provide locked bins for secure on-site storage of documents.
  • Full bins are securely transported to our destruction facility.
  • All our destruction facilities are “approved sites” — this means they have strict guidelines on product handling document disposal.
  • We have comprehensive policies and procedures for the storage, transportation and destruction of all documents.
  • All of our staff handling document destruction are cleared to a minimum of a National Police Records Check.
  • Our entire process and all facilities are in full compliance with government regulations.

Ease of use

We take the hassle out of secure document destruction. Our locked bins are delivered to your premises, then collected by our security-checked personnel, providing you with a simple, headache-free process.


Every business has its own needs, so the service you choose should be scalable to match your document-shredding requirements. We have a minimum order of two bins (for a maximum of two weeks), but if your requirements exceed this capacity we can scale up your order to match. You don’t have to keep the bins for the entire two weeks — when you’re ready for a pickup, just call. You can even load the bins as soon as we deliver, and away they go!

Cost effectiveness

With our secure document-shredding service there’s no need for you or your employees to waste valuable time disposing of sensitive documents, allowing you to be more productive where it counts.

Clean and green

With concern for the environment on the rise among both individuals and businesses, it’s important to minimise your ecological footprint. All recyclable documents we handle are reduced to tiny fragments through a comprehensive cross-shredding process, then transported securely to a recycling plant to be transformed into recycled products.

Contact Metropolitan Shredding Service today on 1300 677 074 to find out just how easy it is to enjoy the many benefits of secure document shredding.

Environmental disposal

Just a year ago, a study revealed that Australian businesses are falling behind the rest of the world when it comes to recycling. The study, conducted by the nation’s leading waste and recycling experts Business Waste, found that most companies are without a green policy and fail to separate their waste into recyclables and non-recyclables. Ultimately, this means that business waste is being sent straight to landfill.

Unfortunately, our poor track record when it comes to recycling is not through lack of infrastructure; it is simply a case of businesses not having the correct policies in place to dispose of their waste in an environmentally friendly manner.

And the number one material being improperly disposed of? Paper!

Business Waste’s research also revealed that some businesses are disposing of their waste at the household tip. It is indeed a dangerous habit to get into as businesses that do not adhere to their waste management duty of care are liable to pay hefty fines.

This is where Metropolitan Shredding Service can step in and reduce both your company’s environmental impact as well as the costs associated with disposal.

For just $66.00 per bin, based on a two bin minimum, we can help your business move towards reducing your impact on the environment. Metropolitan Shredding Service recycles all shredded documents to ensure there is no waste left behind.

Contact us today for your paper shredding needs and help our country to move towards a greener and more sustainable future.


Many companies we speak to wonder if they really need to worry about secure document disposal. They think, “Oh, we’re just small, nobody would be interested in our documents,” or “It’s ok, we don’t really collect any sensitive data.”

Well, stop and think again. We can pretty much guarantee that EVERY business collects some form of sensitive data. Think about staff records – like tax file number, address, date of birth, and bank account details. That sounds like enough details for somebody to commit identity fraud to me! Or customer details like their budget for certain projects or how much they are spending on a particular service – what kind of trouble could one of your competitors create with that kind of information?

Hard copy documents are recognised as one of the weakest links in the security chain for most organisations. Here’s some of the most common problems that can occur from inadequate disposal and destruction of documents.

  • Competitors gaining access to sensitive pricing information
  • Poaching of customers by competitors
  • Leaking of future plans to competitors
  • Reputational damage to your business if lost or misplaced documents are traced back to you
  • Corporate espionage – according to In Context, four out of the ten most notorious corporate espionage cases involved hard copy documents
  • Identity theft

For a small investment, we can provide you with a one-off document collection and destruction service. We provide securely locked bins for the safe storage of documents waiting to be destroyed and use fully accredited facilities to destroy the documents. We’ll also provide you with a certificate of destruction as part of our security guarantee, so you can rest easy that all appropriate steps have been taking to protect your business, your staff, and your customers. Disposing of sensitive documents any other way just isn’t worth the risk.

Give us a call today to discuss our services and make your first secure document collection and disposal booking.

What type of documents should i shred?

Despite the ever increasing shift towards becoming a paperless society, hard copy documents may never be completely eradicated. For this reason, it is essential that you and your workplace implement a fail proof systems to ensure secure document destruction is in place. There are obvious dangers associated with the shredding of documents, as the need to destroy sensitive information is paralleled with requirements to archive certain information for future reference. Through the development of clear guidelines, your company stakeholders can be assured that any risk to identity theft, sensitive information and important documents is being actively reduced at every opportunity. We have put together some suggestions to assist you in managing your company’s paper trail now and into the future.

Communicate the ‘why’

Knowledge leads to empowerment. If your employees are informed as to why documents must be shredded and which documents they are obliged to destroy, you can begin to work together to create a secure workplace. Ensure they’re aware of the risks of neglecting to shred, as well as the importance of filing important information. Schedule regular meetings as new policies or documents emerge to allow employees to clarify their responsibilities.
Create a ‘shred vs no shred’ infographic
Laminate a large colourful poster in your common areas where employees can easily view the documents they are to shred. Also make this available in your Staff Share drive to allow for quick access when employees are working at their desks.

Nominate a shredding officer

A simple, yet effective strategy is to nominate a willing employee as a shredding officer. Make certain they are up to date with your current shredding policies and whether or not certain documents should be destroyed. Their responsibility is to assist other employees on not only which documents they must shred, but how to effectively archive all saved documents for seamless future reference.

Implement a ‘no clutter’ policy

At the end of each work day, employees should actively clear their desks by either archiving or shredding any loose paper. Communicate the risk of having unsecured documents around the office so employees understand their obligation. This will also significantly decrease the tendency to accumulate mountains of uncategorised paper that is at risk of being overlooked and accidentally shredded.

Store saved documents in a secure location

Once employees have set aside documents to be archived, provide a secure and organised location. Access to this location should be limited to executive staff members.  However your workplace chooses to implement their shredding policy, know that there is the need for continual refinement and clarification of responsibilities. By having each and every employee understand the ‘why’ and ‘what’ of secure document shredding, your company can look forward to an organised, safe and secure future.

At MetroShred, we provide you with the cost effective solution to all of your document destruction needs. Paperwork has the tendency to build up and policies may not be followed as stringently.

By enabling a professional company such as Metroshred to handle your document destruction, you can begin a safe, secure and regular disposal plan to protect your business.


It’s a problem being faced daily by families across Australia – dealing with decades of paperwork when a loved one passes away or has to leave their family home to move into assisted living. It’s an emotional process, sifting through precious memories intermixed with years of household bills and other paperwork.

Once you’ve located important legal and financial documents like insurance policies, bank accounts and the will and segregated all the mementos you want to keep like photographs, diaries and other keepsakes, you can potentially still be left with boxes and boxes of paperwork that need to be disposed of. It can easily be enough to fill multiple recycling bins! And as well as the physical space limitations of residential bins, it’s important to take a moment to stop and think about the other risks of just throwing paperwork in the bin for roadside collection.

Standard rubbish collection isn’t enough

Many families book a rubbish collection service or skip bin for throwing out a lot of old items, as well as selling old furniture and household goods or donating these to charities. It can be easy to think “Oh, maybe we’ll just throw all the paperwork in with the other rubbish too.” But it’s a risk that really isn’t worth it!

Protect your family from identity theft

Day-to-day household paperwork contains an abundance of information that can be exploited by criminals for committing identity theft and fraud. Taking steps to safely dispose of and destroy paperwork can protect your family from unnecessary trauma and additional heartache during an already emotionally trying time. It’s horrible that we even need to provide these kinds of warnings, but unfortunately identity theft crime is a growing problem that won’t be going away anytime soon.

Metropolitan Shredding Service can deliver secure, locked bins to your family home, with collection scheduled after two weeks. This gives you enough time to go through important paperwork and have the peace of mind to know that documents are held in a secure, inaccessible bin until you have finished the process of sifting through filing cabinets and cupboards. Once the bin is collected, you can sleep easy knowing that we guarantee complete destruction with the highest security from collection through to transport and final destruction. After being comprehensively shredded and destroyed, the remains are sent for recycling.

We can service all capital cities across Australia, plus many areas of regional NSW. To book a bin delivery and document destruction service, call METROPOLITAN SHREDDING SERVICE on 1300 677 074.